Log a service ticket from Juniorlogs SMS to Juniorlogs Service Desk

Log a ticket from your Juniorlogs account through the “?” help menu

Login to Juniorlogs SMS

• Click on “Question mark icon” on dashboard on top right.
• Select “Log A Ticket” from dropdown

• On clicking “Log a ticket”, the user will be taken to Juniorlogs Service Desk Portal page as shown below:

• Select the category you want to report from the below list and proceed.

• Enter the required information based on the category you have selected:
• Click ‘Send’ after filling the required information.

• A service ticket will be generated, and reporter of the ticket will be notified with the progress of the ticket.