Download and install the TeamViewer tool so that the Juniorlogs support team can help you troubleshoot any issues by connecting to your system through this remote support tool while on a call with the Support team.
From your Juniorlogs account, click on ? (help) icon on the top right. Select Quick Support option, and this will download the file. Simply follow through the instructions until you see the TeamViewer popup with your unique support ID.
